Privacy Policy

Effective Date: August 11, 2026

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Decorum (“Decorum,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

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This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, communicate with us, make an inquiry or reservation, request information regarding an event, join our marketing communications, participate in our text messaging program, or otherwise interact with Decorum.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Mobile telephone number

• Mailing address

• Reservation information

• Event inquiry information

• Company or organization name

• Event dates, guest counts, and event preferences

• Communication preferences

• Messages, requests, and other information submitted through our website, concierge, contact forms, or text messaging services

• Payment or transaction information when applicable

If payment information is collected through a third-party payment processor, Decorum may not directly receive or store your complete payment card information.

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website

• Approximate location derived from an IP address

• Website interactions

• Cookie and similar technology information

2. HOW WE USE INFORMATION

We may use personal information to:

• Respond to inquiries

• Manage reservations and event inquiries

• Provide concierge assistance

• Communicate regarding upcoming reservations or events

• Provide requested information

• Coordinate private events and venue services

• Personalize your experience with Decorum

• Send administrative, transactional, or guest-related communications

• Send marketing and promotional communications where you have provided the appropriate consent

• Provide announcements, invitations, event information, special offerings, and other Decorum updates

• Operate and improve our website

• Analyze website usage and marketing performance

• Prevent fraud, misuse, or security incidents

• Maintain records of communications and consent

• Comply with applicable laws and legal obligations

• Protect the rights, safety, and property of Decorum, our guests, and others

3. TEXT MESSAGE CONCIERGE AND SMS MARKETING

Decorum may offer text messaging for concierge services, reservation communications, event communications, guest assistance, customer care, and marketing or promotional communications.

Concierge and Service Messages

If you provide your mobile telephone number in connection with a reservation, inquiry, event, or request for assistance, we may use your number to communicate with you regarding that interaction where permitted by law and consistent with the consent you have provided.

These communications may include reservation details, event coordination, requested information, guest assistance, or other communications related to your relationship with Decorum.

Marketing and Promotional Text Messages

When you separately opt in to receive marketing text messages from Decorum, you may receive recurring SMS or MMS messages relating to:

• Decorum events

• Invitations

• Special experiences

• Venue announcements

• Promotions

• Offers

• Reservation opportunities

• Upcoming programming

• News and other marketing communications

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier and service plan.

Consent to receive marketing text messages is not a condition of purchasing goods or services, making a reservation, attending an event, or doing business with Decorum.

You may withdraw your consent at any time.

Reply STOP to a Decorum text message to request that text messages stop. You may also communicate your request to us through another reasonable method.

Reply HELP for assistance where supported.

After an opt-out request, you may receive a single confirmation message confirming that your request has been processed.

4. MOBILE INFORMATION AND SMS CONSENT

Decorum does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may provide limited information to telecommunications carriers, messaging platforms, aggregators, technology providers, and other service providers solely as necessary to operate, administer, secure, and deliver Decorum's text messaging program.

These service providers are not authorized to use your mobile information or SMS consent for their own independent marketing purposes.

Your consent to receive text messages from Decorum is specific to Decorum and will not be transferred to another business for that business's marketing purposes.

5. HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers and other parties that perform services on our behalf, including providers of:

• Website hosting

• Reservation and event management technology

• Customer relationship management systems

• Email services

• SMS and telecommunications services

• Payment processing

• Website analytics

• Cybersecurity

• Advertising and marketing technology

• Professional, accounting, or legal services

These organizations may receive information only as reasonably necessary to perform services for us and subject to applicable contractual and legal requirements.

We may also disclose information:

• At your direction or with your consent

• To comply with applicable law, regulation, court order, subpoena, or other legal process

• To investigate suspected fraud, illegal conduct, or security incidents

• To protect Decorum's rights, property, guests, employees, or others

• In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction

The disclosures described above do not authorize the sale or sharing of SMS opt-in data or text messaging consent for third-party or affiliate marketing or promotional purposes.

6. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website usage, measure performance, improve our services, and evaluate marketing campaigns.

These technologies may collect information such as your browser, device, IP address, website activity, and referral source.

Depending on your location and applicable law, you may have the ability to manage certain cookies through your browser settings, our website's privacy controls, or other available opt-out mechanisms.

Disabling certain cookies may affect website functionality.

7. ANALYTICS AND ADVERTISING

We may use analytics providers to understand how visitors interact with our website.

If Decorum uses advertising or marketing technologies that constitute targeted advertising, sharing, or a sale of personal data under applicable privacy law, eligible consumers may exercise applicable opt-out rights as described below.

Regardless of any other advertising or analytics activities, mobile telephone numbers and SMS opt-in consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and legal records, resolve disputes, enforce agreements, comply with applicable laws, and protect our legal interests.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

Records relating to SMS consent and opt-out requests may be retained as necessary to document and honor communication preferences and legal obligations.

9. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Confirm whether we process your personal information

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Obtain a portable copy of certain personal information

• Opt out of certain uses of personal information for targeted advertising

• Opt out of certain sales of personal information

• Opt out of certain qualifying profiling activities

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding a privacy request

• Exercise privacy rights without unlawful discrimination or retaliation

To submit a privacy request, contact us at:

Email: [PRIVACY EMAIL]

We may need to verify your identity before completing certain requests.

Where applicable, if we deny a privacy request, you may request an appeal by contacting us at the same email address and stating that you are submitting a Privacy Request Appeal.

10. TEXAS PRIVACY RIGHTS

Texas residents may have rights under the Texas Data Privacy and Security Act and other applicable Texas privacy laws.

Where those laws apply, eligible Texas consumers may have rights to access, correct, delete, or obtain a copy of personal data and to opt out of certain processing involving targeted advertising, the sale of personal data, or certain profiling activities.

Requests may be submitted using the contact information contained in this Privacy Policy.

Decorum will process eligible requests in accordance with applicable law.

11. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

12. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.

If we learn that we have collected personal information from a child under 13 in circumstances requiring parental consent, we will take appropriate steps to delete or otherwise address that information.

13. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, reservation platforms, social networks, payment processors, or other services operated by third parties.

Those organizations maintain their own privacy practices, and Decorum is not responsible for the privacy practices or content of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

When we make changes, we will update the Effective Date shown at the top of this Privacy Policy.

Material changes may also be communicated through our website or by other appropriate means.

15. CONTACT US

Questions regarding this Privacy Policy, our privacy practices, or your personal information may be directed to:

Decorum
Decorum Concepts
2211 Travis Street
Houston, Texas
Email: info@decorumtx.com

For text messaging assistance, you may also reply HELP to an active Decorum messaging number. To request that text messages stop, reply STOP or otherwise communicate your request to us through a reasonable method.